Global 500 case study
A consumer feedback analysis process which is 90% more efficient
Wonderflow is analyzing 50,000 new reviews every month, saving the client over €600,000 per year in traditional market research costs.
Product launch case study
Customer feedback saves product launch
Wonderflow is able to pinpoint actionable insights that recovered a consumer electronic product launch from failure.
Analyzing customer feedback for over 20 apps and languages
Wonderflow is analyzing 7.500+ new reviews every month, enabling the client to cover all reviews for over 20 apps and languages
Lavazza case study
Boosting customer experience through Natural Language Processing (NLP)
Analyzing more than 37.000 customer feedback records (from 6 countries and in 4 languages).
Telecommunication industry case study
Adapting to the “new normal” through VoC analytics
How telecommunication companies can leverage AI-powered VoC analytics to provide better support for their customers and adapt to their new needs.