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Melitta a German-based company, which is part of the Melitta Group, is selling paper coffee filters and coffee makers. The company started with the invention of the first coffee filter, also called the drip brew paper coffee filter in 1908. Nowadays, Melitta has grown a lot, they have a wide range of product, especially for coffee machine. They are always improving and now they have the chance to do it more with the voice of customer. Indeed, listening to the voice of customer, allows Melitta to understand the customer experience and its level of satisfaction. Moreover, it allows Melitta to understand the customers buying patterns and preferences, and discover what customers need, in order to improve their products in accordance with customers needs.
This week’s review is about Melitta coffee machine, how Melitta is committed to its customers to improve satisfaction and give the best coffee experience.
Melitta AromaFresh Grind and Brew, 1021-01, has 136 customer reviews on Amazon to this date. This product has an average star rating of 4.3 out of 5 stars.
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