Review of the week: LG G5

Jeroen Wilhelm Blog

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This week we chose a review of the LG G5, left by a loyal customer of the brand. This customer previously owned the LG G3 and after his satisfactory experience decided to upgrade to the latest model: the LG G5. However, the experience with the new model was not what he was expecting.

The LG G5 has 233 online reviews on and 146 answered questions to this date. This product has an average star rating of 4.1 out of 5 stars. See the star rating breakdown below:


This review provides insights for LG to improve the experience of their loyal customers when introducing new devices to the market.

Click on the infographic below to discover how loyal customers review new products that do not meet their expectations :

ROTW - LG G5 (4)

Click here to read the original review.

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Jeroen Wilhelm