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This week we analyze a review of the Rowenta Silent Force vacuum cleaner. This review was written by a customer who had high expectations due to the pricing point of the Rowenta vacuum cleaner. This review shows that if the core functionality of a product does not work perfectly, the positive attributes are not enough to compensate for it and the consumer will decide to return the product. This review is a great learning experience of how brands can use customer’s observations to improve their product performance.
The Rowenta Silent Force has 247 online reviews on Amazon.de to this date. This product has an average star rating of 4.1 out of 5 stars.
Click on the infographic below to discover how Rowenta can improve the Silent Force vacuum cleaner by meeting customer expectations :
Click here to read the original review.
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