The cosmetic industry has continued to record a significant strong growth over the years and emerged as one of the industries holding the highest potential for further development and growth.
The survival of your business depends on how well you respond to and improve your customer’s experience.
Listening to the voice of the customer, allows L’Oreal to understand the customer experience and its level of satisfaction. Moreover, it allows them to understand the customers buying patterns and preferences, and discover what customers need in order to improve their products.
Feel free to reach out (firstname.lastname@example.org) if you want to know more and I look forward to working with you in the future.