Review of the week : “Disneyland or Dismaland?”

Jeroen Wilhelm Blog

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Does Disneyland need a change of strategy?

For decades, Disneyland has been a cherished attraction for millions of people around the world. Disney’s efforts to create a magical and fun place has resonated with generations. However, this week’s review shows that while Disney continues to attract loyal crowds, it needs to make changes to its customer experience in order to ease the long waiting periods and improve its customer service in order to ensure people leave satisfied and happy.

Disneyland Park France has 29776 online reviews on to this date. This park has an average star rating of 4 out of 5 stars.

Click on the infographic below to discover why Disney need to make changes to the customer experience at this park :

Click here to read the original review.

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Jeroen Wilhelm