Improve your serivces driven by customer-feedback


The world's best performing brands in logistics work with Wonderflow and become more consumer driven.


For instance, the leading supply chain company DHL has selected Wonderflow as their preferred NLP Analysis partner within their fully integrated consumer-driven market approach.


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Improve your serivces driven by customer-feedback

The world's best performing brands in logistics work with Wonderflow and become more consumer driven. 

For instance, the leading supply chain company DHL has selected Wonderflow as their preferred NLP Analysis partner within their fully integrated consumer-driven market approach. 
 
Next step ▸
p

Improve your serivces driven by customer-feedback


Wonderflow works for the worlds' best performing (consumer) brands. Like Philips that works with a fully customer driven approach. We help more brands to be customer centric.

We do this by collecting any type of textual content such as online reviews and ratings (including app stores) and through NLP technology turn this into actionable insights.


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LEADING BRANDS THAT WORK WITH US:

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Wonderflow can help you improve …

Wonderflow can help you improve …


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Customer satisfaction

Have the highest service level in order to retain customers and build on your competitive advantage an become more succesful.

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Return on Investment

Decrease the number of complaints your team handels, which represent a reduction in customer service costs.

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Sales focus

Train customer service not only to solve issues but also drive sales. Switching customer service to a commercial mentality.

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Customer satisfaction

Have the highest service level in order to retain customers and build on your competitive advantage an become more succesful.


Image

Return on Investment

Decrease the number of complaints your team handels, which represent a reduction in customer service costs.


Image

Sales focus

Train customer service not only to solve issues but also drive sales. Switching customer service to a commercial mentality.

How customer-centric are you?


Do the 'CX-Self Assessment'


In less than one minute we tell you how to become more successful when you analyze customer feedback in the right way. Do not hesitate, try the Customer Experience Self Assessment and get your score. 


This is why it is important to be customer-centric


  • 80%


...of companies say they will compete on the basis of customer expierence within two years
  • 84%


...of people trust online reviews as much as a personal recommendation
  • 91%


...of people regularly or occasionally read online reviews to make a purchuse decision
  • 60%


...of consumers won't use a product that has fewer than 4 stars

Positive effects of working with Wonderflow


  • 80%

...of companies say they will compete on the basis of customer expierence within two years

  • 84%

...of people trust online reviews as much as a personal recommendation

  • 91%

...of people regularly or occasionally read online reviews to make a purchuse decision

  • 60%

...of consumers won't use a product that has fewer than 4 stars

Positive effects of working with Wonderflow


  • 80%

...of companies say they will compete on the basis of customer expierence within two years


  • 84%

...of people trust online reviews as much as a personal recommendation


  • 91%

...of people regularly or occasionally read online reviews to make a purchuse decision


  • 60%

...of consumers won't use a product that has fewer than 4 stars


Get in Touch

Get in Touch

Do you want to know more on how to become more customer-centric? And how Wonderflow can help you become more successful? We love to hear your story. Fill in this form and we’ll reach out to you a.s.a.p. with an answer.