At this moment, around 55% of the world’s population is thought to be living in an urban area. And that number will grow over the coming decades. This means more people need new products and services for transportation. In order to develop these solutions, providers need solid customer feedback analysis in mobility.
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73
of the buyers’ search time for a new vehicle is online
20
Annual growth rate of car sharing market
84
Uplift in sales conversion from people who read reviews
We give mobility providers the consumer insights they need
Mobility is changing rapidly. There is the need for ‘green’ solutions, new technology and the change to shared and self-driving cars. The provider that can make the best fit with the customers’ needs will have pole position.
Learn what the most important sources of customer feedback in 2019 are in this video.
No time to waste – Every day new players enter the mobility market with new and revolutionary concepts. As a professional in mobility, you need to be on top of the game and continuously adapt. Holding all the insights into your customer behaviour and what they think is crucial to challenging and beating the pack.
Wonderflow offers a solution that does this for you from A to Z. We build a solid feedback loop together with you, bringing the necessary customer feedback in mobility.
How customer-centric are you?
In less than one minute, we can tell you how the right customer feedback analysis can make you more successful. Don’t hesitate – try the Customer Experience Calculator and get your score.
We offer customer feedback analysis in one go
- Data collection
- Structuring dataset
- Configure linguistics
- Analyze the data
- 24/7 dashboard
- Custom reporting
- Unlimited user-accounts
- Training & E-learning
- Export options
- Support & Consultancy
Get in touch
Want to know how you can become customer-centric just like our other clients? Get in touch right now and we’ll get back to you.
