5-star reviews should be your digital ambition

On average, an improvement in a product review rating by one star can lead to an increase in revenue of 5 to 9%. This means that having tools to understand and analyze the voice of the consumer is essential to build a competitive advantage. This is also why customer feedback play an essential role within Fast-Moving Consumer Goods (FMCG) companies.

Read more ▾
71

of consumers check reviews before purchase

64

of consumers check mobile reviews while shopping

84

of consumers trust a review as a recommendation

In just 3 steps to actionable insights

1

Data collection

We collect customer feedback from public and private sources, in multiple languages. This can range from e-commerce platforms to app stores. Even existing free text data can be ingested and used for analysis.
2

Data analysis

Based on the Artificial Intelligence of Natural Language Processing (NLP), our technology automatically reads and interprets texts and sentiments. Fully automated.
3

Reporting

Actionable insights are published on the dashboard and are accessible to everyone. This is the starting point of building the feedback loop together.
Contact us ▾
Wonderflow's analysis flow

How customer-centric are you?

In less than one minute, we can tell you how the right customer feedback analysis can make you more successful. Don’t hesitate – try the Customer Experience Calculator and get your score.

We offer complete customer feedback analysis in one place

  • Data collection
  • Structuring dataset
  • Configure linguistics
  • Analyze the data
  • 24/7 dashboard
  • Custom reporting
  • Unlimited user-accounts
  • Training & E-learning
  • Export options
  • Support & Consultancy
Read all about it in our success stories

Get in touch

Want to know how you can become customer-centric just like our other clients? Get in touch right now and we’ll get back to you.