Ratings and reviews drive sales in consumer electronics

For consumer electronics, sales are driven by what other people say. Consumers rely more than ever before on other people’s experience with a product. This is why customer feedback management for reviews and ratings plays an essential role for all companies operating in the consumer electronics market.

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customer feedback analysis consumer electronics

of consumers check reviews before purchase


of consumers check mobile reviews while shopping


of consumers trust a review as a recommendation

Just 3 steps to actionable insights


Data collection

We collect customer feedback from public and private sources, in multiple languages. This can range from e-commerce platforms to app stores. Even existing free text data can be ingested and used for analysis.

Data analysis

Based on the Artificial Intelligence of Natural Language Processing (NLP), our technology automatically reads and interprets texts and sentiments. Fully automated.


Actionable insights are published on the dashboard and are accessible to everyone. This is the starting point of building the feedback loop together.
Wonderflow's analysis flow

How a Fortune 100 consumer electronics company eliminated 90% of their customer feedback analysis process

Read the case study

We offer complete customer feedback analysis in one place

  • Data collection
  • Structuring dataset
  • Configure linguistics
  • Analyze the data
  • 24/7 dashboard
  • Custom reporting
  • Unlimited user-accounts
  • Training & E-learning
  • Export options
  • Support & Consultancy

Get in touch

Want to know how you can become customer-centric just like our other clients? Get in touch right now and we’ll get back to you.