For consumer electronics, sales are driven by what other people say. Consumers rely more than ever before on other people’s experience with a product. This is why customer feedback management for reviews and ratings plays an essential role for all companies operating in the consumer electronics market.
of consumers check reviews before purchase
of consumers check mobile reviews while shopping
of consumers trust a review as a recommendation
We turn your customer feedback into actions
What do you do with the hundreds or thousands of ratings and reviews you receive? How do you collect, analyze and use this enormous amount of data? Wonderflow offers a solution that does this for you from top to bottom. We build a solid feedback loop together with you, enabling you to understand and act.
No time to waste – Professionals in this sector struggle with the vast amount of customer feedback they receive, often in several languages and through different channels. Therefore a short but reliable feedback loop is needed.
Just 3 steps to actionable insights
We offer complete customer feedback analysis in one place
- Data collection
- Structuring dataset
- Configure linguistics
- Analyze the data
- 24/7 dashboard
- Custom reporting
- Unlimited user-accounts
- Training & E-learning
- Export options
- Support & Consultancy
Get in touch
Want to know how you can become customer-centric just like our other clients? Get in touch right now and we’ll get back to you.