You’ve probably heard the term sentiment analysis before but never really took much notice of how important it can be for your company.
Wonderflow offers many tools that help brands discover the “why” behind customer feedback (ex. Why do customer dislike X feature?).
This is because the language people are using can be mined to discover their true emotions and the intent in their sentences. With this information, you can gain a real understanding of why customers are saying these things, automatically.
Feel free to reach out ([email protected]) if you want to know more and I look forward to working with you in the future.