Focus Group Questions

50+ Focus Group Questions to Ask for Valuable Customer Feedback

Cody Slingerland Blog

A focus group can be extremely helpful to get into the mindset of your customers and receive genuine, helpful feedback for your company. Using a focus group over other methods of customer feedback will allow you to have a full, multi-participant discussion about your product – versus stagnant answers on a computer screen. It will also allow you to interact …

Customer Experience Analysis

Customer Experience Analysis: 5 Steps to Happy Customers

Cody Slingerland Blog

Over the years, technology has brought businesses closer and closer to their customers. Companies can send an email, pop up as an ad on a social media feed, make sales calls, send notifications straight to a smartphone, and engage in any number of other activities that bring a business into a customer’s life. Because of this, it’s simpler than ever …

Text Analysis

Text Analysis 101: An In-Depth Guide for Beginners

Cody Slingerland Blog

If your business is seeking to grow, there’s one key factor in making that happen: keeping up with the rapid advancements in technology. These days, this can seem like an overwhelming task. There’s so much new technology available on a corporate level that it can be difficult to sort through it all and decide what’s worth the money and time. …

Review of the week: Samsung Note 9

Bernat Masurier Blog, Review of the week

This is the second review where we focus on the highly competitive market of smartphones. This week we will analyze Samsung Galaxy Note 9, the company is committed to improving the global community and delivering groundbreaking innovations that enhance people’s everyday lives. This is 100% in line with Wonderflow mission. We help world best brands to fuel user-driven innovation. Who …

Review of the Week: Huawei P20 Pro

Bernat Masurier Blog, Review of the week

In the next three weeks, Wonderflow will focus on the highly competitive market of smartphones. What drive customers to purchase a specific model? How companies acquire market share? The fact that there are thousands of sales channels for mobile phones makes it harder, for large corporations, to collect Quality Consumer Feedback. In this review, we will talk about an example …

Review of The Week: Nivea

Bernat Masurier Blog, Review of the week

For 100 years NIVEA has marked the beginning of a unique success story and the birth of the World’s No.1 Skin Care Brand. In this review of the week, we will see an example of the voice of the customer about the In-Shower Nourishing Body Lotion. The information that is coming openly from consumers is of a crucial importance in …

PROGRAMMA 102 invests 1.5 million euros in WONDERFLOW

Bernat Masurier Blog

PROGRAMMA 102, the second investment vehicle of venture capital manager P101 SGR, has invested € 1.5 million in Wonderflow, a company active in big data, able to extract useful information from consumer feedback in order to support companies in product innovation and strategic marketing. Through these funds, the company intends to consolidate its position in the European market, fostering the …

Review of the week: Daimler

Bernat Masurier Blog, Review of the week

Mercedes Benz is one of the greatest example that sales does not end with the sale, but is just the beginning of the journey. The company has continuous interactions with its clients, from delivery, online customer service, maintenance, return and more. However, alike any large organisation, it is hard to make sense of each single touchpoint and really transform feedback …

Review of the week: Ambassador Heritage 1921

Quentin Blog

Ambassador watches has launched its Heritage collection as a homage to the fashion eras that inspired its design. The design has combined luxury and modernity into the collection without veering away from traditional watchmaking. The watch company has launched the product online. In this review of the week, we will talk about Ambassador Heritage 1921. We will look into the …