Featured reports:  Aragon – Hot Vendor  |  Ovum – On the Radar

Wonderflow is recognized Hot Vendor

One of the lead capabilities of Intelligent Content Analytics is document analytics, which allows enterprises to understand and analyze their documents to drive more insightful decision-making via predictive analytics. Independent research firm Aragon Research has selected Wonderflow as one of the Hot Vendors who is making an impact in document analytics.

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Aragon Research

“Today, in the era of content overload, the imperative for enterprises is to automate their content processes and do it intelligently to get customer and employee insights, and emerging providers in the document analytics market are enabling this," said Jim Lundy, CEO and Lead Analyst at Aragon Research. "Aragon Research considers Wonderflow a Hot Vendor because its easy-to-deploy document analytics platform supports multinational clients with strong artificial intelligence-based capabilities and all-in-one solutions for collecting, analyzing and reporting insights derived from a wide variety of customer feedback sources.”

Jim LundyCEO and Lead Analyst at Aragon Research
Aragon Research

“Today, in the era of content overload, the imperative for enterprises is to automate their content processes and do it intelligently to get customer and employee insights, and emerging providers in the document analytics market are enabling this," said Jim Lundy, CEO and Lead Analyst at Aragon Research. "Aragon Research considers Wonderflow a Hot Vendor because its easy-to-deploy document analytics platform supports multinational clients with strong artificial intelligence-based capabilities and all-in-one solutions for collecting, analyzing and reporting insights derived from a wide variety of customer feedback sources.”

Jim LundyCEO and Lead Analyst at Aragon Research

Wonderflow is 'On the Radar' at Ovum

Employing traditional market research to understand what consumers really think about a brand or product or about their engagement experiences is expensive and time-consuming. Using advanced natural language processing (NLP) techniques that get at the truth behind the numbers, Wonderflow has developed a solution that removes barriers to both enterprise users and consumers. (From Ovum from the report).

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“What struck me about Wonderflow is how it removes two barriers to successfully determining the real reasons behind customer opinion and does much more than come up with an unactionable NPS number. The first is its use and depth of development with NLP, that overcomes survey fatigue, through analysis of what customers are saying, and secondly, adoption by business users not just analysts, through its simple to understand user interface.”

Jeremy CoxPrincipal Analyst at Ovum

“What struck me about Wonderflow is how it removes two barriers to successfully determining the real reasons behind customer opinion and does much more than come up with an unactionable NPS number. The first is its use and depth of development with NLP, that overcomes survey fatigue, through analysis of what customers are saying, and secondly, adoption by business users not just analysts, through its simple to understand user interface.”

Jeremy CoxPrincipal Analyst at Ovum