What we do for you
The challenge – On a daily base, companies receive an enormous amount of customer feedback in many forms. In other words, they’re inundated with the Voice of the Customer. Many of them struggle to collect, analyze and use this enormous amount of data, despite their wish to become even more customer-centric.
The solution – Wonderflow offers a solution that tackles this problem from A to Z. Through our use of AI-based technology and Natural Language Processing (NLP), we provide you with important advantages.
Our clients save up to 50% of research costs
Our clients save 90% of their time on data analysis and reporting
Adoption rate is 10x higher than average
Brands we work with
How we work
What they are saying about us
“Aragon Research considers Wonderflow a Hot Vendor because its easy-to-deploy document analytics platform supports multinational clients with strong artificial intelligence-based capabilities and all-in-one solutions for collecting, analyzing and reporting insights derived from a wide variety of customer feedback sources.”Jim LundyCEO and Lead Analyst at Aragon Research
“Wonderflow has made our life so much easier here at TomTom. Before, we spent hours analyzing customer reviews. This was taking us a lot of time. With Wonderflow, we can analyze a plethora of reviews for more than 20 countries. Their "we think with you" mentality is really unique. They actively help us find insights and new ways to support our needs.”Dominique RolinkProduct Marketing Manager - TomTom
“At DHL Express, we take customer feedback very seriously. Wonderflow helps us gather all these types of customer feedback in one place. Through the state-of-the art NLP engine they offer, all our data is analyzed, categorized and presented in an easy to understand online dashboard. With Wonderflow, we at DHL Express Netherlands are taking the next step towards becoming truly customer-centric.”Cyrella HofmanCX Program Manager, Quality & Strategic Programs - DHL Express
“Wonderflow offers a strong enterprise business solution. In fact, they are unique in what they do, offering the client a turn-key solution for customer feedback analysis.”Derk ErbéExecutive Advisor and business analyst
How customer-centric are you?
In less than one minute, we can tell you how the right customer feedback analysis can make you more successful. Don’t hesitate – try the Customer Experience Calculator and get your score.