Unveil actionable insights from consumer feedback

Give your teams the ultimate tool to integrate the voice of the customer into product development, contact centers, customer experience, and more.

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Wonderflow empowers your teams to create better products and services

Our Artificial Intelligence tool unveils actionable insights from feedback through Natural Language Processing (NLP). From over 200 sources, including ratings and reviews, contact center data, and social media posts, Wonderflow analyzes unstructured and structured feedback, so your people can focus on what matters most: delighting customers and driving your business forward.

How we work
80

Cost savings

Our clients report saving up to 80% on traditional research costs and CMI solutions

90

Focus on what matters

Our clients save 90% of their time usually spent on data analysis and reporting

10

Involve all the stakeholders

The adoption rate of the Wonderboard is 10x higher than market average

Leading companies leverage Wonderflow's Artificial Intelligence solution

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Brands we work with

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Our AI solution unveils deep and accurate insights from 200+ sources of feedback

1

Data collection

Wonderflow is a leader in the scraping and collection of feedback from public and private sources. Add sources such as ratings and reviews, contact center data, free-text NPS results, and many more.
2

Cleaning and transformation

After unifying all the feedback from different channels into one standard, Wonderflow cleans and anonymizes the feedback to ensure the highest standard for analysis and compliance.
3

Data analysis

Wonderflow automatically reads and interprets texts and sentiment through Natural Language Processing (NLP). This process is automated and ensures excellent accuracy and granularity.
4

Reporting

The insights are published in your user-friendly dashboard. Onboard unlimited users to allow the insights to be embedded throughout your departments.
What professionals say about us
Wonderflow's analysis flow

Wonderflow supports companies with free employee feedback analysis tool WonderWork

WonderWork helps companies support new ways of working, as well as monitor and improve employee well-being, during times of crisis.

Read the press release

Wonderflow is the winner for the EIT Digital Challenge 2019

EIT Digital: The contest for Deep Tech scale-ups fueling Europe’s digital transformation

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Wonderflow is ‘On the

Radar’ at Ovum

Wonderflow uses advanced NLP to capture, analyze and act on unstructured feedback.

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Wonderflow is named Hot Vendor

by Aragon Research

Aragon Research has selected Wonderflow as one of the top-notch vendors holding sway over the document analytics industry.

Aragon HOT Vendor 2019
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What they are saying about us

“Aragon Research considers Wonderflow a Hot Vendor because its easy-to-deploy document analytics platform supports multinational clients with strong artificial intelligence-based capabilities and all-in-one solutions for collecting, analyzing and reporting insights derived from a wide variety of customer feedback sources.”

Jim LundyCEO and Lead Analyst at Aragon Research

“Wonderflow has made our life so much easier here at TomTom. Before, we spent hours analyzing customer reviews. This was taking us a lot of time. With Wonderflow, we can analyze a plethora of reviews for more than 20 countries. Their "we think with you" mentality is really unique. They actively help us find insights and new ways to support our needs.”

Dominique RolinkProduct Marketing Manager - TomTom

“At DHL Express, we take customer feedback very seriously. Wonderflow helps us gather all these types of customer feedback in one place. Through the state-of-the art NLP engine they offer, all our data is analyzed, categorized and presented in an easy to understand online dashboard. With Wonderflow, we at DHL Express Netherlands are taking the next step towards becoming truly customer-centric.”

Cyrella HofmanCX Program Manager, Quality & Strategic Programs - DHL Express

“Wonderflow offers a strong enterprise business solution. In fact, they are unique in what they do, offering the client a turn-key solution for customer feedback analysis.”

Derk ErbéExecutive Advisor and business analyst

“What struck me about Wonderflow is how it removes two barriers to successfully determining the real reasons behind customer opinion and does much more than come up with an unactionable NPS number. The first is its use and depth of development with NLP, that overcomes survey fatigue, through analysis of what customers are saying, and secondly, adoption by business users not just analysts, through its simple to understand user interface.”

Jeremy CoxPrincipal Analyst at Ovum