Types of Customer Feedback Analysis

Shivank Blog

In an age where there is abundance of data, brands need to apply different approaches to customer feedback analysis in order to understand the next steps necessary to foster their growth. There are a variety of metrics that can be evaluated from customer feedback such as brand reputation, product perception and customer satisfaction. Each metric can help brands understand how …

The Potential of Product Reviews

Shivank Blog

  The Importance of Product Reviews Over the past few years, the importance of reviews has only increased in magnitude. Since ages, people have relied on recommendations, feedback and reviews for day to day decisions. From the best deal at the nearest supermarket to the newest movie released last week, word of mouth has always played an important role in …

Wonderflow launches new product: CX-Report

Cecilia Lopez PR

We are happy to unveil our newest solution to analyze consumer feedback: the CX-Report. A snapshot of consumer knowledge The CX-Report is a compact report that delivers you key consumer insights about a product/service of your choice. How does it work? Easily! You just have to tell us the following three simple things: What product/service you are interested in Which …

New Section: Review Of The Week

Cecilia Lopez Blog

We are happy to share with you our new section, called Review Of The Week, where you will find examples of insightful reviews written about any kind of product or service.  Every week, you will find a new online review and a breakdown of the learnings that are contained in it. You will see the positive remarks highlighted with green and the negative ones with …