Review of the week : GoPro Hero5

Shivank Blog, Review of the week

This week we analyze a review of the GoPro Hero5. GoPro has become the leading brand in the mobile and outdoor recording devices segments over the past few years. This review shows that having the best specifications is not enough if the performance of the product is not as per the high standards that are expected of top rated components. …

Review of the week : Casio EQB-500D-1AJF Men’s Watch

Shivank Blog

This week we analyze a review of the Casio EQB-500D-1AJF men’s watch. Casio has continued to perform well over the years thanks to its innovation across their product lines. This review shows that as Casio increases its presence across various platforms, in order to maintain its success, it will need to preserve a standard level of customer experience. The Casio …

Review of the week : Epson Workforce WF-2630

Shivank Blog

This week we analyze a review of the Epson Workforce WF-2630 Printer. This review was written by a customer who was initially highly impressed by the features of this printer. However, on using the printer, the author of the review came across a number of flaws that lead to a very poor experience. The Epson Workforce WF-2630 has 366 online …

Lessons from Amazon : How to predict what customers will buy

Shivank Blog

With a revenue of over $135 billion, Amazon has become the world’s largest online retailer and continuously drives record breaking sales. They have reached this type of success by building an expertise in operational perfection, platform optimization and a high percentage of repeated purchases across various product verticals. An integral part of driving customer purchases is using insights from customer …

Review of the week : Huawei Mate 9

Shivank Blog

This week we analyze a review of the Huawei Mate 9. This review was written by a customer who has experience using high end smartphones and thus his expectations from this Huawei device are very high. While Huawei continuously improves its product offerings and has become a dependable player in this market, this review shows that their long term success …

Types of Customer Feedback Analysis

Shivank Blog

In an age where there is abundance of data, brands need to apply different approaches to customer feedback analysis in order to understand the next steps necessary to foster their growth. There are a variety of metrics that can be evaluated from customer feedback such as brand reputation, product perception and customer satisfaction. Each metric can help brands understand how …

The Potential of Product Reviews

Shivank Blog

  The Importance of Product Reviews Over the past few years, the importance of reviews has only increased in magnitude. Since ages, people have relied on recommendations, feedback and reviews for day to day decisions. From the best deal at the nearest supermarket to the newest movie released last week, word of mouth has always played an important role in …